Frequently Asked Questions

How do your donations to human rights organizations work?

After you buy an item on our site, you'll have the opportunity to tell us where you'd like your purchase to make an impact. Informed by the input we receive, we'll make annual donations to organizations that support and advocate for human rights, civil rights, equality, and justice. In the first quarter of each year, we'll publish an Impact Report, so you can see the impact we're making together.

Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

How do I custom-size my Being Band™?

1. Turn the Being Band™ wrist band inside out.

2. Using a screwdriver or butter knife, open the claw-shaped latch on one side of the metal clasp that holds the band in place, then pull out the band and lay it flat.

3. Measure your wrist with string, add about 1/2", then place the string on the band to measure where to cut.

4. Cut the silicone, reattach the band, and close the claw-shaped latch to try it on. (NOTE: Make sure the claw "clicks" into place. You may need to use the screwdriver or butter knife again, to press against the claw for secure "clicked-in" closure.)

5. If it's too loose, reopen the case and repeat the process, cutting small amounts of silicone, until it fits perfectly.

When will I get my order?

Transit time is generally 5-8 business days.

What's your return policy?

Our policy is that we want you to be happy. If you have a problem or concern, please contact us at with your order number, item, and a description of the issue. We're here to help.